Privacy Policy

This Privacy Policy explains how SpecZero collects, uses, shares, and protects information when you use our website and services.

By using SpecZero, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly, including:

• Account details such as name, email address, and login credentials.
• Project data you create, including notes, files, tasks, links, and plans.
• Communications sent to support.

We also collect technical and usage data, including device/browser data, log events, and actions needed to secure and operate the service.

2. Billing Information

Paid subscriptions are processed through Stripe. We do not store full payment card numbers on our servers. We may store limited billing metadata such as customer IDs, subscription status, and plan details.

3. How We Use Information

We use collected information to:

• Provide, maintain, and improve SpecZero features.
• Authenticate users and secure accounts.
• Process subscriptions and manage billing.
• Respond to support requests and service communications.
• Detect abuse, fraud, and policy violations.
• Comply with legal obligations.

4. How We Share Information

We do not sell your personal information. We may share data with trusted service providers that help us operate SpecZero, such as hosting, authentication, file storage, and payment providers. We may also disclose information when required by law or to protect rights, safety, and security.

5. Data Retention

We retain information for as long as needed to provide services, satisfy legal and accounting obligations, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymize it where reasonably possible.

6. Security

We use reasonable administrative, technical, and organizational safeguards to protect your data. No system is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You may update account information in the app and request account deletion by contacting support. Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of personal data.

8. Children's Privacy

SpecZero is not intended for children under 13. We do not knowingly collect personal data from children under 13.

9. International Data Transfers

Your information may be processed in countries other than your own. We take reasonable steps to protect transferred data in line with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version here and revise the "Last updated" date.

11. Contact

Questions about privacy can be sent to support@speczero.app.